Privacy Policy

General information

This Privacy Policy explains what data Teamdor studio (referred to as “we” or “Teamdor”) collects, why we need it, how we store it, and what rights website visitors and clients have.

We build websites, catalogs, online stores, Telegram bots, and handle business process automation, redesign, support, SEO, and branding. As part of this work, we collect the contact details needed to get in touch with clients.

By using our website or submitting a request form, you agree to the terms of this Policy. If you disagree with any part of it, please do not fill in the forms on our site and contact us directly to clarify.

Who we are and how to reach us

Your data is processed by Teamdor studio. Details:

• Legal name: [Full legal name]
• Tax ID / Company registration number: [Tax ID]
• Address: [address]
• Email: hello@teamdor.studio

If you have any questions about how your data is handled, please write to the email above.

What data we collect

Data from the website form. When you submit a request, we ask for:

• name;
• phone number;
• email;
• preferred contact method (Telegram, Viber, WhatsApp, or a phone call);
• an optional comment describing your request in more detail.

Technical data. Our hosting provider automatically processes server logs (such as IP address, request time, and browser type) — this is standard technical practice needed to run any website.

Analytics data. With your consent given through the cookie banner, we may collect anonymized visit statistics through Google Analytics 4 and data from Google Search Console. See our separate Cookie Policy for details.

Why we collect this data

We only use the data from the request form to:

• contact you regarding your request;
• prepare and show you a free homepage prototype;
• discuss project details, timelines, and pricing.

We do not use your contact details for unsolicited marketing, and we do not sell them to third parties.

Where the form data goes

After you submit the form, your data is sent to Teamdor’s company email. In the future, we may connect a CRM system to manage requests more efficiently — in that case, your data will also be stored there, under the same privacy principles described here.

The form includes a hidden technical field used to filter out automated spam. This field is invisible to visitors and is used only for anti-spam protection.

Who we do not share your data with

We do not sell, rent, or share your personal data with third parties for marketing or other commercial purposes. The only exceptions are technical service providers required to run the website (such as our hosting provider) and cases where disclosure is required by law.

How long we keep your data

We keep your request data for as long as necessary to process your inquiry and maintain communication about the project, and for a reasonable period afterward for record-keeping and potential follow-up. You may ask us to delete your data sooner at any time.

Your rights

Under the Law of Ukraine “On Personal Data Protection”, you have the right to:

• find out whether your data is being processed, and receive a copy of it;
• request correction of inaccurate data;
• request deletion of your data;
• withdraw your consent to data processing at any time;
• file a complaint with the Ukrainian Parliament Commissioner for Human Rights if you believe your rights have been violated.

For visitors from the European Union, under the General Data Protection Regulation (GDPR), you additionally have the right to:

• access the personal data we hold about you;
• request rectification of inaccurate or incomplete data;
• request erasure of your data (“right to be forgotten”);
• object to the processing of your data;
• request data portability (receive your data in a structured, commonly used format);
• lodge a complaint with your local data protection supervisory authority.

To exercise any of these rights, email us at hello@teamdor.studio — we will respond within a reasonable timeframe.

Data security

We take reasonable technical and organizational measures to protect your data from unauthorized access, loss, or disclosure. Only staff members who need it for their work have access to submitted requests.

Despite these measures, no method of transmitting data over the internet is completely secure — we do our best, but we cannot guarantee absolute security.

Children

Our website is not intended for individuals under 18, and we do not knowingly collect data from children.

Changes to this Policy

We may update this Privacy Policy from time to time — for example, when the law changes or our services evolve. The date of the last update is shown at the top of this page. We recommend checking back periodically.

Contact us

If you have any questions about this Policy or how your data is processed, please reach out:

• Email: hello@teamdor.studio
• Address: [address]